The Human Rights Campaign has named Boston-based Fenway Health, one of the country’s leading care and research centers for LGBTQIA+ people, a 2020 Healthcare Equality Leader. Leader status is awarded to healthcare facilities that attained a score of 100 in HRC’s Healthcare Equality Index (HEI).
“This status is a reflection of Fenway’s commitment to providing culturally competent healthcare of the highest quality to everyone who walks through our doors,” notes a Fenway press release announcing their honor.
Notes HRC President Alphonso David in an HRC release about this year’s HEI, “From the previously unimaginable impact of the COVID-19 pandemic to the horrific incidents of racial violence targeting the Black community, the events of the past year have brought about so much pain and uncertainty.”
“Yet, even during this moment of profound unrest, we are seeing more of our humanity and resilience come to life,” he said. “For me, nowhere is that more true than through the tireless dedication of our health care providers and the intrepid support and administrative staff members by their sides that show up every day to ensure this life-saving work continues.”
The 13th edition of the HEI awards participants a numerical score based on their LGBTQ-inclusive policies and practices. HEI participants are given scores in four criteria:
- Non-Discrimination and Staff Training
- Patient Services and Support
- Employee Benefits and Policies
- Patient and Community Engagement
Participants that receive the maximum score in each section earn title of LGBTQ Healthcare Equality Leader. A record 765 healthcare facilities actively participated in the HEI 2020 survey. Of those included in the HEI, 495 earned the Leader designation.
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